Question

Technician can see all tasks of schedule board but cannot change


Userlevel 3
Badge +6

when a technician open schedule board he can see tasks of colleagues present in the same team but he cannot change any task showing over the schedule board. only task assigned to him can only be changed by him.

Summary:-  Technician can do changes in a task over schedule board assigned to him other then those he cannot able to change.


2 replies

Userlevel 6
Badge +17

Hi @ATZSUMIT,

I would like to know what challenges do you see in this Behavior? Normally Task will be assigned to Technicians either by their superiors or or may be PSO then Technicians have to attend their Tasks only. So they can change their Tasks but generally other Technicians have no involvement.

Kindly elaborate your business requirement.

Thanks,

Kasun

Userlevel 3
Badge +6

We have given web client access to a technician and he can only access task and schedule board screen.

Now we want in schedule board as he can see task of all  team technician but he cannot able to change the other technician task over schedule board.

he can do changes for the task assigned to him. 

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