I am trying to create a substitution map to send an email to the owner of a project (PERSON_ID_OWNER). The Notification however, gets fired from the context of TASK_EVENT. However, it does not resolve the email address. I have attached the setup of the subsitution map for reference. Is this becuase i am not allowed to go from TASK_EVENT to PERSON as TASK_EVENT is not a ‘Tab’ on the Project screen?
Best answer by SanjeewaJ
View original
+24
Hi
You move from the task to project matching the task ID to project ID. Do you have the task ID and the Project ID as always the same in your system? If so why not go straight from task event to project using the task ID from task event?
Kind regards,
Lee Pinchbeck
+12
Hi
I think the issue is in highlighted. It should be PROJECT_ID. Please check if it resolves your issue.
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