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Service Notes - Multi Language & Customer/Site Management

  • Apr 22, 2024 12:57 PM UTC
  • 2 replies
  • 68 views

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Hi, 

currently we are implementing Service Notes for a customer in cloud.

We are looking to leverage Text Templates to provide some default choices when creating the Service Note.

Currently we are missing:

  • how we can filter the Text Templates by customer/site
  • if there is a way to implement multi-language management for the same Text Template (i.e. create a Text Template with translations in different languages)

Do you have any ideas on how to implement this in the current release?Or if this will be the subject of future releases?

Thank you,

 

Andrea

 

2 replies

  • Superhero (Employee)
  • Apr 22, 2024 2:51 PM UTC

Hi, neither of these are currently possible and nothing is currently planned for this. I suggest you add an idea (or two) in https://community.ifs.com/ideas


Matt Bridge
Do Gooder (Employee)
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  • Do Gooder (Employee)
  • Aug 21, 2024 2:36 PM UTC

Hi Andrea, 

Thanks for the suggestion.  This is something we are taking onboard and will plan to introduce within 25R2 release.

Thanks Matt.