Hello everyone,

We have had a problem with the outbound messages since the update to FSM 6 Update 31. When we reprocess the error messages, after clicking on the ‘Reprocess’ button and after a short wait, a popup appears that covers the entire right-hand side of the screen and cannot be removed. Only after the page is reloaded is this popup gone.

It was noticed in our TST system, all areas of the outbound messages are affected. We have tested with various error messages, which all lead to the same result.
The problem can also be seen in the screenshots I have attached.
Product Version: FSM 6 Update 31
 

See the screenshots attached with a step-by-step guide on where to click:

1. Click on Outbound Messages - Billing
2. Click on Filters
3. Click on Errors in outbound messages billing
4. Click on any Message ID you want to reprocess
5. Click on Reprocess
6. Wait
7. See the Popup on the right side covering the whole screen

Perhaps one of you has already had to deal with this problem and has an idea how we can solve it.

Best regards

Lars