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Question

scheduling in Dispatch Console

  • May 30, 2024 5:21 PM UTC
  • 1 reply
  • 38 views
Sidekick (Customer)
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Hello,

 

Why would a manually scheduled, which has been committed, un-schedule itself from console? Is this expected behaviour? if not, what may cause those issues in our system to behave that way? looking for any insight to this. thanks

    1 reply

    Superhero (Employee)
    • anmise
    • Superhero (Employee)
    • May 30, 2024 5:37 PM UTC

    That does not sound like expected behaviour. Can you see anything in the event log that tells you who unassigned the activity? If you’re running automatic scheduling, have a look at the scheduling dataset and see if you have the dispatch service enabled.

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