Hi All,
I have a resource that is working on both Shop Orders (Production) and Work Orders (Field Service Engineer).
Case:
- a field service engineer that has no immediate work orders will jump in and help the production guys. We want to be able to schedule this.
- A Production resource is required to go on-site to a customer because of his specific expertise and will need to be assigned to a work order
Shop Order planning is done through Advanced Planning Board.
Work Order planning is done with Allocate Resource and Resource Monitoring Gantt.
Problem:
On APB, I can see my production resource/Field service engineer but I do not see when he is assigned to a Work Order(s).
On allocate Resource: I can see my production resource but I do not see already scheduled Shop Orders.
Is there a way to have these 2 planning methods interact and at least show that Person X is working on a Work Order/Shop Order and is unavailable at that specific time?
Best Regards
Roel
