+1While we’re creating resources from persons , by checking the box “Scheduling resource” , It does create a resource .
But the start and end locations fields are blank although start/end locations are present in the PLACE tab of PERSON (i.e. although place, address are present in PERSON screen that does not show up while resource creation)
Note : We’re experiencing this issue while importing data using import/export functionality using .xls file.
Version used :UPD20
Any help here , please .
+22Hi
Please make sure that the person record has both starts work from and ends work at places inserted under the person_place tab. Location ID start and end will be picked up based on these two values (respective default address id is picked from the place as the locations)
+4In our case, we have an interface to create technician wherein we are first updating threesixty_resource flag and then updating start/ end location and sometime we see multiple scheduling resource getting created
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