What did you set the Activity label to? Here’s an example that works (if you have the corresponding attributes set on the Scheduling Dataset):

WOT #{Additional_Attribute.TaskSeq} - WO #{Additional_Attribute.WONo} - {Activity.#type} ({Activity.#label})

Please also keep in mind that as per the scheduling schema R&D recommends the use of additional attributes to be kept to a maximum of 4 per activity. 5 will likely be okay, but the more you add the bigger the chance of negative performance effects.

We have reduced the attributes to 3 in the cloud and have the following now:

 We have tested the ActivityLabel and the ActivityText with customer name and task number, unfortunately nothing changes in PSO:

You need to change ActivityLabel (not ActivityText) to see additional fields in the Gantt allocation.

Hi Alexander,

I have tried various things. Changing the ActivityLabel and the ActivityText, but the customer name and task number are not displayed in PSO:

Could it be something else?

Best wishes,

Anastasiya

Starting to run out of ideas… ;-) Can you check if there are different profiles etc. setup in your org for different user types?

And please try also with a standard activity attribute to exclude an issue with your additional attribute.

Hi @Anastasiya Dzembak 

ActivityText controls what is displayed in the Gantt chart and ActivityLabel is used everywhere else. Try setting ActivityText to {Activity.Customer}. You cannot specify {Customer.name} or {Customer.ID} at the moment. This would be a new feature request.

Hi @Aloka Munasinghe 

I have just tried this and unfortunately it does not work.   

In our test environment it works, the system takes the customer name and the task ID:

Is there another possibility?

Thank you!