Skip to main content
Question

PSO Get Appointment Error

B
Do Gooder (Customer)
Forum|alt.badge.img+2

Hi All,

When requesting for slots getting the response as below: 

{
    "@odata.context": "https://elex-fsm-tst.ifs.cloud/OData/$metadata#Edm.String",
    "value": "Error occurred when retrieving Appointment Offers from the PSO Gateway. Please press the \"Get Offers\" button to try again. If this continues to fail, please go to the Schedule Workbench and look at the Events table found within the System tab of the Administration Workspace for more information.\r\n"
}

Any idea on this.

Thanks,

Lavanya

3 replies

roklde
Superhero (Employee)
Forum|alt.badge.img+26
  • roklde
  • Superhero (Employee)
  • 745 replies
  • May 6, 2024

Hi @B Lavanya !

Did you check the PSO Events as suggested in the error message?

Best regards
Roman

B
Do Gooder (Customer)
Forum|alt.badge.img+2
  • B Lavanya
  • Author
  • Do Gooder (Customer)
  • 4 replies
  • May 6, 2024

Hi @roklde 

Yes Getting below error

 

BR,

Lavanya

roklde
Superhero (Employee)
Forum|alt.badge.img+26
  • roklde
  • Superhero (Employee)
  • 745 replies
  • May 6, 2024

Seems to be an issue with your SBM service. Try to restart it and check again.

 

Best regards
Roman

tomgreenwood
B
2 people like this
  • tomgreenwood
    tomgreenwood
  • B
    B Lavanya

Reply


Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings