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Question

PSO Gateway timed out warning

  • February 19, 2022
  • 2 replies
  • 122 views
C
Do Gooder
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Hi All,

We started experiencing PSO Gateway timed out warning from FSM after the PSO URL was changed to be a load balancer.

Can you please assist in providing any pointers

This topic has been closed for comments

Dinushi Liyanage
Hero (Employee)
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Hi @chandank ,

The suggestions in these posts might help. Please have a look:

 

https://community.ifs.com/implementation-installation-302/if-a-polling-broadcast-is-requested-when-making-an-appointment-request-via-the-restful-gateway-will-this-keep-polling-or-is-there-a-timeout-2580

 

https://community.ifs.com/integration-301/why-are-polling-broadcasts-not-being-sent-and-the-restful-gateway-timing-out-2729

 

https://community.ifs.com/service-touch-apps-mwo-mro-43/pso-gateway-timed-out-warning-11688

 

https://community.ifs.com/field-service-management-fsm-planning-and-scheduling-optimization-pso-249/pso-gateway-response-getting-timed-out-11686
Kind regards,
Dinushi

Ruchira Jayasinghe
Phil Lamerton
2 people like this
  • Ruchira Jayasinghe
    Ruchira Jayasinghe
  • Phil Lamerton
    Phil Lamerton
Dinushi Liyanage
Hero (Employee)
Forum|alt.badge.img+11
Dinushi Liyanage wrote:

Hi @chandank ,

The suggestions in these posts might help. Please have a look:

 

https://community.ifs.com/implementation-installation-302/if-a-polling-broadcast-is-requested-when-making-an-appointment-request-via-the-restful-gateway-will-this-keep-polling-or-is-there-a-timeout-2580

 

https://community.ifs.com/integration-301/why-are-polling-broadcasts-not-being-sent-and-the-restful-gateway-timing-out-2729

 

https://community.ifs.com/service-touch-apps-mwo-mro-43/pso-gateway-timed-out-warning-11688

 

https://community.ifs.com/field-service-management-fsm-planning-and-scheduling-optimization-pso-249/pso-gateway-response-getting-timed-out-11686
Kind regards,
Dinushi



Hello,

Glad if you could mark this as the best answer if it resolved your issue.
Thanks!
​​​​​​​
Kind regards,
Dinushi

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