Hello,
I have created an additional attribute based on a custom field. In this case, the number shown in PSO can change pretty often. Available capacity can be 10, than change to 9 and so on.
Shouldn’t this change go directly to PSO? This is my understanding from the mapping file. However, in our test environment, the data gets updated only with LOAD.
IFS Cloud: 24R2
Does anyone have any idea here?
Thank you,
Iulia
Best answer by Alexander Heinze
That was exactly my expectation. When something changes on the task, this may affect the custom field, so that the new value gets sent to PSO. If the CF doesn’t change, there is no harm, it’s just a slightly bigger change message.
Sounds like the only thing you are missing is that the change message is also triggered when the CF changes (the reason is likely that your CF is stored in a CF table, not the main table)? In that case you could
+23You have created an Activity Additional Attribute based on a custom field on task, correct? When do you expect the data to get updated? On an existing task when a change happens? Or on a newly created task?
My expectation/guess would be that the attribute itself becomes available in PSO upon LOAD (never tried if a CHANGE is sufficient), and when a new task is created it should send the task’s capacity. When you update a task (e.g., the duration), I’m not sure if the new value of the CF is sent as well.
Hi
Thank you for the hint. As you mentioned, I have tried to change for example the duration of the task. In that moment, also the data of the attribute got updated. So this gets update not only with load, but also when a standard change on the task happens. Is this a normal behaviour?
Best regards,
Iulia
+23That was exactly my expectation. When something changes on the task, this may affect the custom field, so that the new value gets sent to PSO. If the CF doesn’t change, there is no harm, it’s just a slightly bigger change message.
Sounds like the only thing you are missing is that the change message is also triggered when the CF changes (the reason is likely that your CF is stored in a CF table, not the main table)? In that case you could
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