Question

New Work Task creation upon the specific cancellation reason in IFS Cloud

  • 11 September 2023
  • 2 replies
  • 33 views

Badge +1

Hi Folks, 

I have a requirement to automate the Work Task Creation at the point of canceling the Work Task by selecting a specific cancellation reason in the IFS cloud.

e.g - I have cancellation reasons as 10,20,30, and when I’m going to cancel a WT by using reason 10. The system should read the canceled Work Task data and automatically create a new WT.

Can someone help me with this requirement, what are the processes/methods that I can use? 

Thanks
Ravi


2 replies

Userlevel 6
Badge +18

How about using a workflow in BPA (Business Process Automation) that is triggered only when a WT is cancelled with reason=10? Note that BPA runs servier-side i.e., cancellation in MWO would only trigger after sync to server.

Badge +1

Thank you very much @Alexander Heinze ! Will try this way and let you know.

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