Skip to main content
Question

New Work Task creation upon the specific cancellation reason in IFS Cloud

  • September 11, 2023
  • 2 replies
  • 70 views

Forum|alt.badge.img+1

Hi Folks, 

I have a requirement to automate the Work Task Creation at the point of canceling the Work Task by selecting a specific cancellation reason in the IFS cloud.

e.g - I have cancellation reasons as 10,20,30, and when I’m going to cancel a WT by using reason 10. The system should read the canceled Work Task data and automatically create a new WT.

Can someone help me with this requirement, what are the processes/methods that I can use? 

Thanks
Ravi

2 replies

Alexander Heinze
Ultimate Hero (Employee)
Forum|alt.badge.img+23
  • Ultimate Hero (Employee)
  • September 11, 2023

How about using a workflow in BPA (Business Process Automation) that is triggered only when a WT is cancelled with reason=10? Note that BPA runs servier-side i.e., cancellation in MWO would only trigger after sync to server.


Forum|alt.badge.img+1
  • Author
  • Do Gooder (Partner)
  • September 13, 2023

Thank you very much @Alexander Heinze ! Will try this way and let you know.