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Question

Mobile - Sync rule not trigger delete transaction type

  • March 9, 2023
  • 2 replies
  • 114 views

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Hi all,

 

I created a custom view which (in short) basically copies some values from the task_text table.
I updated the Related Query in sync rule for TASK_TEXT. So when I add a note in a Task, it will populate the mm_message_out. So far so good.

But when I delete a record (note), it will not trigger a delete transaction type for the related query.

Is there some settings I need to do in the Extract rule or something? Or on the metadata table? 

I used the related query inside the task_text because setting up a sync rule only for that custom view isn’t working. It works when it’s on Batch Delta, but then also, not delete record is triggered..

2 replies

Jon Reid
Hero (Employee)
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  • Hero (Employee)
  • March 28, 2023

You're deleting on the mobile device?


Shneor Cheshin
Superhero (Employee)
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  • Superhero (Employee)
  • June 6, 2023

Hey @drooij 

have you reolved this issue? Can you provide more details?

Cheers!