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Question

Missing "region" field in the Resources list on the Scheduling workspace

  • September 30, 2025
  • 4 replies
  • 31 views

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Hello,

 

Is anyone able to tell me why some resources are missing their assigned “Region” field when viewed in the Resources menu of the Scheduling workspace?

Some are populated while others are not. I cannot find any differences in the creation or setup of these regions in the divisions menu.

Thank you

 

4 replies

Sachitra_W
Do Gooder (Employee)
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  • Do Gooder (Employee)
  • 20 replies
  • October 2, 2025

Hi ​@Heraghty123 

Have you added the “Region” column as a custom column? and the data in that column is sent as an additional_attribute as well to PSO?

if you don't mind could you attach a saved schedule XML to have a look?


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  • Author
  • Sidekick (Customer)
  • 39 replies
  • October 2, 2025

Hi,

No it is not a custom column:

 

 

 


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  • Author
  • Sidekick (Customer)
  • 39 replies
  • October 3, 2025

Can you please lay out the best practice for supplying a saved schedule? Every method I try gives me an error: 

“Region+field.txt: Sorry, we couldn't upload your file because we don't support that file type. Supported file types: zip, pdf, xml, txt, csv, doc, docx, xls, xlsx, ppt, pptx, jpg, jpeg, gif, png
Region+field.xml: Sorry, we couldn't upload your file because we don't support that file type. Supported file types: zip, pdf, xml, txt, csv, doc, docx, xls, xlsx, ppt, pptx, jpg, jpeg, gif, png”


Sachitra_W
Do Gooder (Employee)
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  • Do Gooder (Employee)
  • 20 replies
  • October 28, 2025

@Heraghty123 

Apologies for the delayed response, I guess you can include the XML inside a zipped folder and attach.