Hi All
This is regarding a case
Here customer has reported that Ignore skills functionality on the assign lookup not working as expected
When I doing the investigations I noticed there is no connection between skills mentioned in task and assign button lookup
So
- Are there any connection /relation between skills in task screen and assign button look up shown below ?
- what is the purpose of Skills in task screen ?
- What is purpose of ignore skills checkbox in assign button lookup because I see no difference by tick and untick that ?
Thanks and Regards
Shobana