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IFS Field Service Management (FSM) Smart Client cache management


wickrambug
Do Gooder (Former Employee)
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Hi,
Can anyone please enlighten me with the difference among the below Cache Refreshing methodologies used in IFS FSM?
  • Refresh Cache
  • Refresh Integration Cache
  • Refresh Cache (Full)
As well as, if we do a Refresh Cache (Full) will it refresh all the active smart client's cache or just the smart client which triggers the function?

Best answer by Lee Pinchbeck

My understanding is that Refresh Cache refreshes only the files relevant to the changes made and leaves other caches.

Refresh Cache (Full) refreshes the full cache. This is set to be removed at some later version.

Both of those push to refresh all users cache not just the one that initiates it.

Refresh integration just refreshes the caches related to any integrations in place.

Hope that helps.
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Lee Pinchbeck
Ultimate Hero
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My understanding is that Refresh Cache refreshes only the files relevant to the changes made and leaves other caches.

Refresh Cache (Full) refreshes the full cache. This is set to be removed at some later version.

Both of those push to refresh all users cache not just the one that initiates it.

Refresh integration just refreshes the caches related to any integrations in place.

Hope that helps.

wickrambug
Do Gooder (Former Employee)
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  • Do Gooder (Former Employee)
  • October 3, 2019
Lee Pinchbeck wrote:
My understanding is that Refresh Cache refreshes only the files relevant to the changes made and leaves other caches.

Refresh Cache (Full) refreshes the full cache. This is set to be removed at some later version.

Both of those push to refresh all users cache not just the one that initiates it.

Refresh integration just refreshes the caches related to any integrations in place.

Hope that helps.


Crystal and thank you for your explanation @Lee Pinchbeck ๐Ÿ‘๐Ÿผ

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As far my understanding and Refresh Cache refreshes only the files relevant to the changes made and leaves other caches. Refresh Cache (Full) refreshes the full cache and loads all the meta data to Cache. In both case(โ€œRefresh Cacheโ€ and โ€œRefresh Cache (Full)โ€)  all  the users cache  will be refreshed. So it might make an overload on server. 
Whereas, Refresh integration Cache is only for caches related to any integration.

 

Thanks,

Shivam


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