IFS Cloud PSO Test Connection Failing

Here is a suggestion that ​@roklde gave in an internal chat:

That typically indicates an issue with the IAM Clients and/or IFSSCHEDULING and/or PSO Admin User. Try to re-configure the connection from scratch. Frist disable all active datasets and then disconnect the configuration. If that fails, go into PSO and clean the parameters OpenIdAuthority and OpenIdClientId. Further, remove the IFSSCHEDULING User. Delete IAM Clients IFS_automation, IFS_scheduling. Re-run the optimization assistant config and let it create the IAM client again.

Note: Before doing all of that make sure to set AllowAuthenticationGateway to true and have the PSO Administrator account details at hand! This will still give you direct access to PSO via the backdoor basic authentication login page at https:///IFSPSOWorkbench/Default/login?authGateway=true

The IFS_scheduling IAM client setup should look like this:

Hi Anthony,

are you sure that the configured PSO URLs are correct? For PSO on-premise and Azure deployments the URLs are:

https://<full-qualified-domain-name>/IFSSchedulingRESTfulGateway
https://<full-qualified-domain-name>/IFSPSOWorkbench

For Kubernetes deployments:
https://<full-qualified-domain-name>/pso/gateway
https://<full-qualified-domain-name>/pso/workbench

Best regards
Roman

Hi ​@Alexander Heinze,

I followed the steps of disabling the datasets, deleting the IFSSCHEDULING user, removing IAM clients IFS_automation and IFS_Scheduling. 

In PSO, the parameters OpenIDAuthority and OpenIDClientId are empty. No values were inputted for the fields. 

The error still appears however when I rerun the configuration and the Test Connection continues to fail. 

​@roklde, customer is on-premise and we can access PSO using - https://<full-qualified-domain-name>/IFSPSOWorkbench

Best,

Anthony 

We will check further with customer as the PSO environment is now down and if there are any firewall issues. 

Was an issue with the network. 

Thanks.