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Question

Identifying SLA in PSO Gantt


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  • Sidekick (Customer)
  • 69 replies

Hi All,

 

How can we identify the SLA duration in PSO Gantt, i can see we can see SLA in activity screen.

is there any possiblity for users to view easily.

 

Activity Screen:

 

Gantt:

 

 

Regards,

Shiyaz

3 replies

Forum|alt.badge.img+21
  • Superhero (Employee)
  • 374 replies
  • March 11, 2024

Hi Shiyaz,

It is not possible to view the duration directly. Closest is, you can add 2 columns for Activity Column List indicating Primary SLA Start and End (Activity.Primary SLA Start and Activity.Primary SLA End).

Problem is, I know that you are using 3 SLAs so here it only picks Primary SLA. 

 


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  • Author
  • Sidekick (Customer)
  • 69 replies
  • March 11, 2024

Hi Sajith,

 

I want to see the colour coding in Resources Gantt, is that possible.

 

In activites we have already added SLA but in Gantt view we need to see based on colour coding, which is reflecting in activity screen.

 

Regards,

Shiyaz


Forum|alt.badge.img+21
  • Superhero (Employee)
  • 374 replies
  • March 11, 2024

Hi Shiyaz,

Nope, it is not possible.

Looking at the description, I thought you need to see the duration.


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