Question

How we can add link Navigation in FSM Lobby?


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I'm using IFS FSM 6 smart client. I'm not able to add navigation for particular task ID from List view of Lobby.

Suppose we have tasks having Task IDs 1,2,3,4,5 etc. on List view of lobby. When I will click on task id 4.. it should open the task having task id 4 in task screen.

How I can configure it??


11 replies

Userlevel 6
Badge +26

Hey @Akifscommunity 

In the element designer, under navigation panel

Screen - Task

Target Column - task ID

Cheers!

Badge +3

Hi @Shneor Cheshin

Your answer is really helpful. It is working on FSM smart client, but not working in FSM Web client…

Can you comment on this?

Userlevel 6
Badge +26

Hey @Akifscommunity 

It is working fine for me in Web Client. FSM6 UPD18

What version are you using?

Can you please share the configurations?

Cheers!

Badge +2

Hi @Shneor Cheshin .

we are using FSM6 UPD20

I have created a View and executed the SQL query. After that i created Datasource designer & Element designer.

In element designer i added the Navigation.

In FSM Smart client the navigation is working but in Web-client it is not working.

can you help us in solving this issue?

Userlevel 6
Badge +26

Hey @Varun 

Happy to try and assist. Can you please share more details? Screenshots if possible.

Cheers!

Badge +2

Hi @Shneor Cheshin 

Please find the details

1.Created a VIEW using SQL query.

2.Created Datasource designer and Element designer using this View.

3.In Element designer i added Navigation.

4.In web-client when i am clicking on any taskid (for example 305) it should open that particular task screen(305).

5.But it is opening the task screen with all records not that particular task(305).

 

Please comment on this.

Userlevel 6
Badge +26

Hey @Varun 

I can see 2 possible issues

  1. In the screen dropdown, do you have a value of Task - Task?
  2. In the target column, change to TASK_ID.

Cheers!

Badge +2

Hi @Shneor Cheshin 

Thanks for responding.

1.I didn’t find any TASK-TASK in the dropdown.

2.In target column i tried with TASK_ID , task_id , task.task_id 

but nothing worked. Still the same

If you have different approach please let me know

Badge +2

Hi @Shneor Cheshin .

Need to mention something which i just found.

1.When we are using TASK or PERSON tables in VIEW in Datasource designer.

  1. Adding navigation in Element designer.
    1. The Navigation is working fine in both Smart-Client & Web-Client.
    2. But when we are using the View which we created using SQL in Datasource designer.
    3. Navigation is only working in Smart-Client not in Web-Client.

Please comment on this.

Userlevel 6
Badge +26

Hey @Varun 

the fact it is a view does not matter. I have an element that is based on a view and it is working fine.

Not sure what is going on.

Have you defined custom metadata for the view?

Cheers!

Badge +2

Hi @Shneor Cheshin 

Yes we defined custom metadata for that view.

 

If possible can you share your view , element & datasource designer.

So that i can compare and try to find any thing wrong from my side.

Thanks,

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