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We have a customer who would like to have the requests searched based on date range and not type. 

 

What is available is:

The greater than and smaller than operators can be used in combination with “+” keyword to combine multiple search criteria.

EG: To search Requests created between 4/21/2022 and 4/23/2022, the following keyword can be used in created date field

{>4/21/2022 12:00 AM+<4/23/2022 12:00 AM}

 

What customer wants is two different fields and them selecting the dates via a Calendar in Smart Client Advance Search section on Request. Is that option available in FSM or is there a way it can be done?

@RAQVVAIDYA 

You can try adding the field twice.

But you will have to use the ‘>’, ‘<’ signs to search.

Cheers!

This is an interesting question. We have very few users who understands the logical operands when searching, so makin this easier with for instance a to and from field for date search would be a big improvement.

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