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Question

FSM Webclient issue: A125: No license information was found for the user


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Hi All,

 

I am getting the following error while connecting to webclient. A125: No license information was found for the user. I am doing a fresh application installation. Any idea how this can be fixed?

4 replies

roklde
Superhero (Employee)
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  • Superhero (Employee)
  • 745 replies
  • August 8, 2022

Hi Komal,

did you assign a license type on the person record?

 

Best regards
Roman


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  • Author
  • Do Gooder (Partner)
  • 8 replies
  • August 8, 2022

Hi Roman,

I have not assigned any license type manually as I am not able to login to the application. However, the database is a backup of another DB where I have license type as ‘studio’. And no matter what user I try to login with, I am getting the same issue


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Hi, What was the solution to the problem? I, have the same problem. 


roklde
Superhero (Employee)
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  • Superhero (Employee)
  • 745 replies
  • January 24, 2024

Hi Matheus,

does it happen for a specific user only or for every user? Could you please provide more input.


Best regards
Roman​​​​​​​


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