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Question

FSM Webclient issue: A125: No license information was found for the user

  • August 8, 2022
  • 4 replies
  • 79 views
E
Do Gooder (Partner)
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Hi All,

 

I am getting the following error while connecting to webclient. A125: No license information was found for the user. I am doing a fresh application installation. Any idea how this can be fixed?

    4 replies

    roklde
    Superhero (Employee)
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    • roklde
    • Superhero (Employee)
    • August 8, 2022

    Hi Komal,

    did you assign a license type on the person record?

     

    Best regards
    Roman

    E
    Do Gooder (Partner)
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    • ERCKOMALK
    • Author
    • Do Gooder (Partner)
    • August 8, 2022

    Hi Roman,

    I have not assigned any license type manually as I am not able to login to the application. However, the database is a backup of another DB where I have license type as ‘studio’. And no matter what user I try to login with, I am getting the same issue

    M
    Do Gooder (Partner)
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    Hi, What was the solution to the problem? I, have the same problem. 

    roklde
    Superhero (Employee)
    Forum|alt.badge.img+27
    • roklde
    • Superhero (Employee)
    • January 24, 2024

    Hi Matheus,

    does it happen for a specific user only or for every user? Could you please provide more input.


    Best regards
    Roman​​​​​​​

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