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Hi Community,

In FSM 6, Team members should be able to see all the tasks assigned to only their TEAM on the mobile even if the tasks are in “OPEN” status too. So that any member whenever they are free could assign to themselves and start working on task. 

How can we do this?

Thanks in advance for your help!!

Hi @YAkhil 

I guess there are many ways to solve this requirement.

I can think of one example (in high-level)

  • Crete a custom view.
  • Show tasks that are related to the user’s team on a custom screen.
  • create a button with a client script to assign the task to the user.

There is no easy out-of-the-box way to achieve this. The solution will need to rely on custom views/tables, client scripts, and custom mobile screens.

Cheers!

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