Skip to main content

We would like to visualize project milestones on the schedule board. Is there a baseline functionality to manage milestones in FSM?

A workaround would be:

Use milestones in ‘place view’ of the schedule board. In place view projects can be shown as they, in our case, relate to places. We created a dummy 'milestone-technician' (and Team) and used different task types for the specific differentiation of milestones themselves. Therefore the workaround is

  • Create Technician and Team MLSTN
  • Create different milestone task types

 

As said, this is just a workaround and we would like to know if there is something more project related available.

Thanks in advance and regards,
Thomas

Hi @Thomas Widmoser,

FSM has a focus only on service management and so does not handle much in the way of project functionality. The IFS Cloud has project planning functionality that you may be interested in instead.

As IFS Cloud also has some level of service management functionality you may, depending on your business needs, find IFS Cloud covers your full needs. I would contact someone at IFS directly to discuss if you think this may be of interest.

Kind regards,

Lee Pinchbeck

Hi @Lee Pinchbeck ,

Thanks for your quick answer!

Terms & ConditionsCookie settings