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FSM Mobile - Dropdown values are not shown in custom fields

I
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Hello, 

We have the below problem in FSM Mobile: 

In mobile, some fields are “dropdown” type and we want to display predefined values. For example, the below field “CUSER_DEF221” needs to have some values in its dropdown, but in mobile the dropdown is empty. Screenshots below that show the steps that we have already done. 

The field of the custom table
​​​​​​
The ‘Lookups’ of this field
The global code table 
The field properties -1-
The field properties -2-
​​​​​​
The actual field with the empty dropdown

Thanks a lot !! 😊

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Best answer by Anjula Priyanath 7 June 2022, 15:31

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Anjula Priyanath
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Hi @ioannamourtzaki,

Could you please check this values are available in global_code_table in mobile database?

If not, you need to update the global_code_table sync rule to send these records to the mobile.

Note - baseline sync rule of global_code_table has constraints to filter the records with code_name. So, you should alter the current sync rule by adding your custom code name.

Anjula
I
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Hello @Anjula Priyanath thank you for your answer!

I updated the sync rules with ‘C_MATERIAL’ and now I can see it in the database. (as shown below)

But unfortunately in the field “Material” the dropdown values are not still displayed. 

 

Anjula Priyanath
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Userlevel 6
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@ioannamourtzaki 

Now, could you please change the list filter value as C_MATERIAL in field properties?

Anjula
I
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Yes @Anjula Priyanath , this works !! 

Thanks a lot 😊

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