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FSM 6 Update to ad hoc reports


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In our upgrade from 6.7 to 6.15, some of the ad hoc reports upgrade without issue and some do not respond when the upgrade option is selected. 

Short of recreating the failing reports, is there some expertise around what may be getting in the way of the upgrade? 

Best answer by Saranga Amaraweera

Hi @ProGeoffS 

Could you share the log if you’re getting any error messages while processing the upgrade?

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9 replies

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  • Sidekick (Employee)
  • 14 replies
  • April 28, 2022

Hi @ProGeoffS  - this group is not focused on the FSM product suite. Perhaps there is a group better suited for your question?

Best,

CJ


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  • Author
  • Do Gooder (Partner)
  • 9 replies
  • April 28, 2022

I only had like 5 choices for groups and none of them made sense - so I picked one at random

 

 


KristenGastaldo
Superhero
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ProGeoffS wrote:

I only had like 5 choices for groups and none of them made sense - so I picked one at random

 

 

I’ve moved this topic to the FSM forum area. 


Charith Rajapaksha
Sidekick (Employee)
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Hello @ProGeoffS,

Cant creator of those ad hocs upgrade them?
Please check and let me know?

Thank you,

Charith Rajapaksha.


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  • Author
  • Do Gooder (Partner)
  • 9 replies
  • May 2, 2022

The creator can upgrade some of them - but others will not upgrade. 

 

Geoffrey


Saranga Amaraweera
Superhero
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Hi @ProGeoffS 

Could you share the log if you’re getting any error messages while processing the upgrade?


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  • Author
  • Do Gooder (Partner)
  • 9 replies
  • May 3, 2022

I think that pointed me to exactly what’s wrong. Some of these user generated reports do not have a primary table listed.  Thank you.


Saranga Amaraweera
Superhero
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ProGeoffS wrote:

I think that pointed me to exactly what’s wrong. Some of these user generated reports do not have a primary table listed.  Thank you.

Hi @ProGeoffS ,

Did you able to look into the message log? :)


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  • Author
  • Do Gooder (Partner)
  • 9 replies
  • May 3, 2022

Yes, and I feel somewhat stupid for now doing it already.  It said, “Message: Exception Message : Columns: Primary Table in table Cust Ad hoc Category are required.”


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