What version of the software is this relating to?

FSM 6U26

Hi ​@preethi.a05 

Could you please share screenshots of your configurations, including the notification settings? Does sending the mail individually (without using the scheduled process) work as expected?

Hi ​@SAMLK 

I have used the below MPM to manually trigger the mail 
sometimes it is sending the mail, and sometime it is not sending the mail.
 

<perform_send_notification>
  <parameters>
    <distr_list_id>DISTRIBUTION_LIST</distr_list_id>
    <message_name>NOTIFICATION_MESSAGE</message_name>
    <check_time_limit>N</check_time_limit>
  </parameters>
 </perform_send_notification>

​@preethi.a05 ,

is there any significant different size of data in excel list for the one attached in the email and the one not included?

Maybe issue in rendering the file? Just a thought.

~Juni

Hi,
 

Thanks for the update, issue is, we have uploaded the rdlc file after someday, somehow it was missed and we get it know it was there in only one server. We use a multiserver environment due to that automatic scheduler is sending the mail without attachment. Now the file is placed in all environment to avoid such issue.