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Error during outbound integration

  • October 21, 2024
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Sidekick (Partner)
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Hi,

We are facing an issue while performing outbound integration. 
{"status":"Error","errorCode":"A231002","errorMessage":"Exception Occurred while processing the timesheet: An error occurred while sending the request.\r\nThe remote server returned an error: (504) Gateway Timeout.\r\n   at A23.IFS.time.Gateway.OkapiGatewayService.<GenerateAuthToken>d__6.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n   at A23.IFS.time.Controllers.timeController.<time>d__4.MoveNext()"}.
Whether this error belongs to FSM or from External system.

Best answer by SAMLK

Hi @preethi.a05 

Looks like the outbound message has been recieved at the remote end. If this message originated from a third-party application, you can verify if it's coming from the correct source by sending the same request using the Postman client and comparing the response.

1 reply

SAMLK
Hero (Partner)
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  • SAMLK
  • Hero (Partner)
  • Answer
  • October 22, 2024

Hi @preethi.a05 

Looks like the outbound message has been recieved at the remote end. If this message originated from a third-party application, you can verify if it's coming from the correct source by sending the same request using the Postman client and comparing the response.

https://www.linkedin.com/in/saranga-amaraweera-62418388
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