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Question

Download button not coming in document section

H
Sidekick (Customer)
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Hi,

 

Under work task , if I go to document section there is no download button coming but for other users it is coming , the configuration for both the users is also same.

Screenshot1 has download button .

Screenshot2 doesn't have it.

 

 

2 Attachments

H
Sidekick (Customer)
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  • HDZRISHABH
  • Sidekick (Customer)
  • April 17, 2024

The issue is now coming for other users as well and also at work order level too.

M
Do Gooder (Customer)
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  • MMADBAS
  • Do Gooder (Customer)
  • October 17, 2024

I have similar issue

A
Sidekick (Partner)
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  • ArcPierreL
  • Sidekick (Partner)
  • October 17, 2024

Hi,
Did you check that the user has access to the document revision (directly or via a Person group) ?

 

M
1 person likes this
  • M
    MMADBAS
M
Do Gooder (Customer)
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  • MMADBAS
  • Do Gooder (Customer)
  • October 18, 2024

It was document access in my case. Thanks ArcPierreL

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