When icons are being specified for individual activities in PSO, this must be done by linking the activity to the id of Activity to an Icon entity id e.g.

  <Activity>
    <id>A1</id>
    <activity_class_id>CALL</activity_class_id>
    <activity_type_id>Normal</activity_type_id>
    <location_id>A1</location_id>
    <do_on_site>false</do_on_site>
    <duration>PT30M</duration>
    <customer>None</customer>
    <icon_id>Appointment</icon_id>
  </Activity>

The Icon entities themselves must either be created in the ARP are specified in the input data. For DEFAULT icons (i.e. inbuilt icons) there is a limited set of paths that can be used.  If the customer is specifying the icon data in the load file directly there is currently no documented list of paths:

<Icon>
<id>Sub-contractor</id>
<icon_type_id>DEFAULT</icon_type_id>
  <path>people-alt</path>
</Icon>
<Icon>
<id>Urgent job</id>
<icon_type_id>DEFAULT</icon_type_id>
    <path>incident</path>
</Icon>

Could this be added to the PSO documentation along with a description of the icon the path represents?

Thanks,

Tom