Skip to main content

Hi,

Other than admin role credentials In Part disposition screen, disposition record with disposition code RMA is not visible but disposition code RTS related records are displayed . Is it required to add any function? Please suggest how to display disposition data with disposition code RMA in part disposition screen.

Regards,

Ramya 

Hi @Ramya 

 

Did you check whether the code value RMA is active in the code table DISP_CODE. 

Hi @Ramya,

Which client do you experience this issue with? Is it a Smart client/ Web client or a Mobile client?

Do you have Access Group configurations?

@Anjula Priyanath I am facing issue in both web client and smart client. Yes access group configured.

from admin credentials I can see all the records but from other roles part disposition with disposition code RMA is not displayed.

 

Regards,

Ramya 

@Kalpani Dissanayake 

Yes code value is active. I can see drop down values. But records which is already created with disposition code RMA is not displaying.

 

Regards,

Ramya 

 @Ramya,

I guess, you need to check the access group configuration. Compare the records in code table DISP_CODE(RMA & RTS).

@Anjula Priyanath  access group not applied to code table DISP_Code.

 

Thanks,

Ramya

Reply


Terms & ConditionsCookie settings