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Currently in FSM6 UPD29, users are able to edit notes added by other users in work orders. According to the release notes, the ability to edit or delete work order notes was introduced in FSM6 UPD24. 

The customer needs to restrict this behavior. What suggestions can we provide?

Hi ​@bhhelk 

Did you try a client script? Hide/Display the buttons according to the user.

Cheers!

Hi ​@Shneor Cheshin , 

Edit/delete buttons can not be hidden using a client script in FSM6 web client. 

​@bhhelk 

Why not? I did it many times.

Depends on your solution and configurations.

Assuming you have the fancy notes ui, you will need to get rid of it first. Then add the notes table to a tab. Then you will get the standard button layout - delete/add

Then, according to your logic on after the data load event

  1. setControlVisibility('wo_text', 'delete', true);
  2. For each row, you will need to enable/disable the text field so it is not editable.

Never tried this specific solution, but sounds doable.

Cheers!

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