Skip to main content

I am trying to use Division/ Region based allocation in PSO. I have done the below configurations:         

  1. I have updated region in FSM address which is flowing to PSO against the activity.

  2. I have created same regions in PSO as Divisions and assigned some technicians against each division

  3. I have created the shifts of the technician separately for each division

Now my expectation is based on the region of the activity, PSO should allocate a technician who belongs to the same division. But that is not happening. Please note that we are not using team as skill.

Am i missing any link here? Please help.

@Sajith Anushan  @Dakshinie Wickramasinghe  @jimmy hultman 

Hi,

Under Division record in PSO Planning General data, have you selected “Send” entity?

If not, these Resource regions will not pass to Scheduling side.

 

@Sajith Anushan  Thank you for the help. It is now working.

Reply


Terms & ConditionsCookie settings