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Question

Are there any performance baseline definitions for FSM

Kasun Manuranga
Superhero (Employee)
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Dear Experts:

We have observed PM Tasks generations to be very slow in FSM also, the environment being slow intermittently. Do we have any performance baseline definitions for FSM to compare the behavior?

Also, we have observed this is happening every day at a particular time period, there the utilization spikes on the environment.  How we can Track the cause?

 

Thank You,

Kasun

4 replies

Shneor Cheshin
Superhero (Employee)
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  • Shneor Cheshin
  • Superhero (Employee)
  • 1131 replies
  • August 16, 2022

Hey @Kasun Manuranga 

This might help.

https://community.ifs.com/ifs-field-service-management-fsm-employees-partners-only-103/requesting-for-benchmark-timings-for-vanilla-fsm-application-functionalities-and-operations-24223

 

Cheers!

Kasun Manuranga
1 person likes this
  • Kasun Manuranga
    Kasun Manuranga
Lee Pinchbeck
Ultimate Hero
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  • Lee Pinchbeck
  • Ultimate Hero
  • 1219 replies
  • August 17, 2022

Hi @Kasun Manuranga,

As covered by the post that @Shneor Cheshin linked, there are no baselines. We do have the performance troubleshooting guide though to assist with performance issues in FSM 

https://community.ifs.com/implementation-306/where-can-i-find-a-performance-troubleshooting-guide-for-the-fsm-solution-5904

Kind regards,

Lee Pinchbeck

Currently reading: The Way of Kings - Brandon Sanderson
Kasun Manuranga
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  • Kasun Manuranga
    Kasun Manuranga
N
Superhero (Employee)
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  • nickz
  • Superhero (Employee)
  • 187 replies
  • August 24, 2022

In particular please take a look at the KBA regarding Task_assignment_view.  When PM tasks are 1st created they are typically sent down to every mobile device in the background!  Check the KBA for more details, and something to consider for performance problems when creating PMs.

 

https://community.ifs.com/implementation-306/how-to-improve-performance-for-an-fsm-environment-where-unassigned-tasks-are-not-required-on-mobile-18370

 

Kasun Manuranga
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  • Kasun Manuranga
    Kasun Manuranga
Kasun Manuranga
Superhero (Employee)
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  • Kasun Manuranga
  • Author
  • Superhero (Employee)
  • 148 replies
  • August 28, 2022

Thank you @Lee Pinchbeck and @nickz and @Shneor Cheshin for your kind assistance. Those are indeed helpful information.

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