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alidating IFS Cloud callback URL failed. Error message was: PlsqlapServer.ERRINV: ExecutionException from Sender thread

  • Jun 14, 2024 12:43 PM UTC
  • 5 replies
  • 583 views
Sidekick (Partner)
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i have try to integrated Cloud with PSO. To setup I use  Scheduling Optimization and Machine Learning Configuration Assistant. in final step, with finishing assistant it’s throws error,

Validating IFS Cloud callback URL failed. Error message was: PlsqlapServer.ERRINV: ExecutionException from Sender thread
Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data
Caused by: java.net.UnknownHostException:
. If this is an external URL which can be accessed only from IFS Optimization server, it cannot be validated using the configuration assistant. The URL may still work when accessed externally. Do you want to continue?

 

 

Best answer by roklde

You have to use https and if it’s a self-signed cert it has to be imported into IFS Cloud odata and connect Pods by following this guideline:

https://docs.ifs.com/techdocs/24r1/070_remote_deploy/010_installing_fresh_system/200_installing_ifs_cloud/035_ifs_cloud_ifsinstaller/030_installation_parameters/#specific_certificate_for_pods

In addition, if IFS Cloud uses a self-signed cert you have to provide the cert hash in “IFS Cloud Callback URL Thumbprint”.
 



Best regards
Roman

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5 replies

roklde
Superhero (Employee)
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  • roklde
  • Superhero (Employee)
  • Jun 14, 2024 12:56 PM UTC

Hi Mihiran,

the “IFS Cloud Callback URL” should match the URL that is set inside the “SYSTEM_URL” system parameters. Is this the case?

Further, please have a look at the description in the Tech Docs:
https://docs.ifs.com/techdocs/24r1/030_administration/090_automation_optimization/100_scheduling_optimization/030_scheduling_optimization_configuration/#configurations

Best regards
Roman

Sidekick (Partner)
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  • mihiran.p
  • Author
  • Sidekick (Partner)
  • Jun 14, 2024 1:14 PM UTC

@roklde 

Hi Roman
I have a match with the System URL, but we are getting an error

 

roklde
Superhero (Employee)
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  • roklde
  • Superhero (Employee)
  • Jun 14, 2024 1:22 PM UTC

Are you using self-signed certificates and/or is your PSO environment using http instead https?

Best regards
Roman

Sidekick (Partner)
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  • mihiran.p
  • Author
  • Sidekick (Partner)
  • Jun 14, 2024 1:27 PM UTC

@roklde 
Yes I’m Using HTTP

roklde
Superhero (Employee)
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  • roklde
  • Superhero (Employee)
  • Answer
  • Jun 14, 2024 1:59 PM UTC

You have to use https and if it’s a self-signed cert it has to be imported into IFS Cloud odata and connect Pods by following this guideline:

https://docs.ifs.com/techdocs/24r1/070_remote_deploy/010_installing_fresh_system/200_installing_ifs_cloud/035_ifs_cloud_ifsinstaller/030_installation_parameters/#specific_certificate_for_pods

In addition, if IFS Cloud uses a self-signed cert you have to provide the cert hash in “IFS Cloud Callback URL Thumbprint”.
 



Best regards
Roman

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