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23R2 - Work Task/Scheduling Information - Appointment Mode

  • 28 December 2023
  • 4 replies
  • 115 views
G
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Userlevel 3
Badge +9

Hi All,

Does anyone know how to set a value to ‘Appointment Mode’?
 

Looks like this is a new feature in 23R2. 

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Best answer by ajnsse 29 December 2023, 10:58

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4 replies

A
Rank
Userlevel 7

Hi All,

Does anyone know how to set a value to ‘Appointment Mode’?
 

Looks like this is a new feature in 23R2. 

It will be set when you book an appointment. The Appointment Templates hold the mode, either Appointment to Start or Appointment to Complete.

G
Rank
Userlevel 3
Badge +9

Thanks @anmise ,

When I try to book appointment, it gives me below error.
My question is where to set up the basic data in order to get rid of this error?

 

A
Rank
Userlevel 2
Badge +6

Thanks @anmise ,

When I try to book appointment, it gives me below error.
My question is where to set up the basic data in order to get rid of this error?

 

Hi!

You would have to first setup Appointment Template Items, an Appointment Template (this is where you specify the appointment mode). 

After that you will need to connect the appointment template towards the scheduling activity type you are planning to book appointments for.

G
Rank
Userlevel 3
Badge +9

Thanks @ajnsse,

We were able to configure this.

Best regards
GaSoGB

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