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Question

Problems with Create Document from Microsoft Office

  • February 14, 2025
  • 0 replies
  • 39 views

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Hello,

I’m having trouble with the IFS Document Management Add-in for MS Office.  If I go from an email the system opens the Create Document from Microsoft Office dialog and list the correct file name but the system will not enable the finish button.

If I try from word, the system flashes up a quick dialog that says it Launching IFS Arena, then nothing.

I’ve tried on 3 URLs and no luck.  I get the Create Document from Microsoft Office to show up for the .msg type file from Outlook but no Finish button.  And for word document, nothing except a quick flash of a dialog.

Can anyone give me any clues?