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IFS Generic Issue: Missing Indicator for Attached Documents Across All Line-Level Screens (Example: PR/PO lines, CO lines)

  • November 19, 2025
  • 6 replies
  • 33 views

ascheeka12
Sidekick (Customer)
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Problem:
When users connect documents to PR Lines, PO Lines, CO Lines, or any other screens, there is no visible indication on the line that an attachment exists. Users can only find the document by manually clicking the attachment icon on each line, which is time-consuming and not user-friendly.

Description:

Across various line-level screens in IFS, there is currently no visual indication to show that a document has been connected to a specific line. Users need to open the attachment panel on each line to verify if any document exists, which becomes challenging during regular operations, especially when working with many lines. Please refer to the attached screenshots for clarity.

Example (PO Lines): a document is connected at the line level, but there is no visible indication until the user clicks the attachment icon.

Post clicking the attachment icon:
After clicking the attachment icon, users can see that the document is indeed connected to the line. However, this confirmation only appears after opening the attachment panel, which is what the business is trying to avoid through a clear, upfront indication

Business Impact:
– Users spend extra time checking each line manually.

Expectation from IFS:
IFS should provide a standard indication or visual cue on each line (for example, an icon highlight, tag, column flag, or any suitable method) to show clearly that a document is connected. Business users should be able to identify attached documents immediately upon opening the screen, without clicking into each line.

6 replies

MikeCH
Hero (Employee)
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  • Hero (Employee)
  • November 19, 2025

Hi ​@ascheeka12,

From previous posts here, I know that this is not done for performance reasons. However, instead of displaying the number directly, it would be a great help to colour the paperclip blue or display the blue dot without the number when the page is opened, for example. Then you wouldn't know how many objects there are, but you would know that there is at least one object. And that's the most important thing for the user.
 

 


ascheeka12
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • November 19, 2025

@MikeCH : Thank you for your observation and suggestion. I understand that the direct display of the number is avoided for performance reasons. Your idea of highlighting the paperclip in blue or showing a blue dot to indicate the presence of at least one object is very helpful. This would allow users to easily identify that a document is attached without impacting performance, which addresses the key user requirement.


MikeCH
Hero (Employee)
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  • Hero (Employee)
  • November 19, 2025

@ascheeka12, Can you post this as an idea here in the community and link to it in your post here also? Then everyone who is interested can vote for it and show that this is an important issue for end users.


matt.watters
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • November 19, 2025

Keep in mind that changing the appearance of the paperclip would only indicate that an object is connected to the line. It would not be apparent to the user which type of object is connected, e.g., Document, Approval Process, NCR, etc., until the user clicks on the paperclip.


MikeCH
Hero (Employee)
Forum|alt.badge.img+13
  • Hero (Employee)
  • November 19, 2025

@matt.watters, That's clear. That's also the standard practice when a number is displayed for the number of objects. It's also not clear what kind of object it is. I think it's a huge help to know whether or not there is a object for a line at all. 🤞🏻


ascheeka12
Sidekick (Customer)
Forum|alt.badge.img+8
  • Author
  • Sidekick (Customer)
  • November 21, 2025

@MikeCH : Hi Mike, As suggested, I have posted it in the Idea section as well. Please refer to the link below. Let’s support it with our vote. 😊 IFS Generic Issue: Missing Indicator for Attached Documents Across All Line-Level Screens (Example: PR/PO lines, CO lines) | IFS Community