Does anyone (I am looking at @Mathias Dahl 😁 here) know whether files in the app server are deleted / cleaned up on a regular basis. The app server file path is defined under DOCUMENT_TICKET_TEMP_PATH of “document default values” Reason for questioning this is, I’ve written an event action based on PDF_REPORT_CREATED job to unpack documents connected to a Purchase Order / Line and email it as an attachment to along with the purchase order. I don’t want the system to clog up by storing temp files in the App Server.Thanks in Advance! Malik

DOCUMENT_TICKET_TEMP_PATH clean up

Does anyone (I am looking at @Mathias Dahl here) know whether files in the app server are deleted / cleaned up on a regular basis.

The app server file path is defined under DOCUMENT_TICKET_TEMP_PATH of “document default values”

Reason for questioning this is, I’ve written an event action based on PDF_REPORT_CREATED job to unpack documents connected to a Purchase Order / Line and email it as an attachment to along with the purchase order. I don’t want the system to clog up by storing temp files in the App Server.
Thanks in Advance! Malik

Page 1 / 1

Hi @malik.sally

Temporary tickets are deleted from DOCUMENT_TICKET_TEMP_PATH once after it is used, so that no ticket backlog will be created. But if in any case there are documents remains in DOCUMENT_TICKET_TEMP_PATH, then you can schedule a database task with method "delete_old_tickets" in the "batch_transfer_handler_api" and provide the parameter SCHEDULED_HOURS USCHEDULED_HOURS is a parameter to distinguish the tickets to be deleted. So all the tickets older than the scheduled hours will get deleted]

Thanks and Regards,

Thanks @Amila Samarasinghe for your quick response. This helps.

Reply

Did you find what you're looking for? If not:

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded