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I have a user who can download and view a word document, but cannot open the embedded PDFs in the document.  He does have view and edit access to the document class….

I can both download, view, and open the embedded PDFs so it is not the document…

I am stumped….anyone have suggestions on what to try?

We are using Apps10 upd.14

IEE

It isn’t an IFS or Doc Man problem, it is a PC / Application difference.

Do a search on the internet, there are several people with the same problem.

This one is the only one I found solved though.

https://community.spiceworks.com/topic/2154923-can-t-open-an-embedded-pdf-in-word-2016

 


@ShawnBerk 

Verified it was not an IFS issue by logging in as the user on a different computer.

He uses o365 and is on the latest update….

But def not an IFS Issue.


OK, we found the problem.

The user uses o365 version of office.

this checkbox needs to be checked…

 


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