Question

Document Attachments and new Outlook

  • 6 March 2024
  • 1 reply
  • 48 views

Userlevel 4
Badge +8

Does IFS support “New Outlook” - we have some users that have switched over to the new Outlook and everytime they try to open an attachment they get the pop up stating “This action isn’t supported yet - The New Outlook for WIndows doesn’t currently support this action.  You can switch back to Classic Outlook for WIndows and try again”


1 reply

Userlevel 7
Badge +30

Hi Sandra,

Can you explain the connection between IFS Document Management and Outlook? What are the exact steps taken by the user and what happens?

Apart from the Outlook Add-In we have in Docman, IFS have little direct communication with Outlook.

Thanks!

 

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