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Docman Repository - File Storage in multiple locations


Chamath Kuruppuarachchi
Hero (Partner)
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Hi Docman Team,

I decided to create a new post, as it might make it too easy for others to find the correct answers through a simple search. Tried to find answers through existing posts but couldn't find any.

Here is the context of my situation: I am currently working on an IFS Cloud implementation for a defence sector customer with operations across multiple countries. The IFS Cloud environment is hosted on-premise. Due to legal requirements, the defence customer must store documents within the respective countries where their operations are located.

At the moment File storage only support one location and even though the use of FTP and SHARED repository types has been disabled by default. A system administrator can enable it by changing the value of the object property FTP_SHARED_OVERRIDE in the object LU Edm Location from DISABLED to FORCE_ENABLE_DEPRECATED_FEATURE.

@Mathias Dahl commented that the support for FTP and Shared repositories are not removed yet, and it will not remove it until File Storage has support for multiple SMB shares, or folders.

Based on the above comment I have following questions.

Question 1

Does multiple SMB shares or folders mean multiple server locations? ( according to my customers situation its different countries)

Question 2

It was noted that For managed cloud customers, FTP and Shared document repositories are NOT supported. Can we enable this service by changing the value of the object property FTP_SHARED_OVERRIDE in the object LU Edm Location from DISABLED to FORCE_ENABLE_DEPRECATED_FEATURE.?

 

Thanks,

Chamath

3 replies

Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • 2875 replies
  • April 23, 2025

@Chamath Kuruppuarachchi 

Question 1

Does multiple SMB shares or folders mean multiple server locations? ( according to my customers situation its different countries)

Ideally, yes.

Question 2
 
It was noted that For managed cloud customers, FTP and Shared document repositories are NOT supported. Can we enable this service by changing the value of the object property FTP_SHARED_OVERRIDE in the object LU Edm Location from DISABLED to FORCE_ENABLE_DEPRECATED_FEATURE.?

No. FTP and Shared repositories has never been supported in IFS Cloud in Cloud deployment ("managed cloud"), and never will be. We have Database, for when you don't have "too many" documents, and then we have File Storage for larger volumes.

 


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  • Sidekick (Partner)
  • 32 replies
  • May 1, 2025
Mathias Dahl wrote:

@Chamath Kuruppuarachchi 

Question 1

Does or folders mean multiple server locations? ( according to my customers situation its different countries)

Ideally, yes.

Question 2
 
It was noted that For managed cloud customers, FTP and Shared document repositories are NOT supported. Can we enable this service by changing the value of the object property FTP_SHARED_OVERRIDE in the object LU Edm Location from DISABLED to FORCE_ENABLE_DEPRECATED_FEATURE.?

No. FTP and Shared repositories has never been supported in IFS Cloud in Cloud deployment ("managed cloud"), and never will be. We have Database, for when you don't have "too many" documents, and then we have File Storage for larger volumes.

 

Hi ​@Mathias Dahl 

It’s good to see that work is in progress to introduce support for multiple SMB shares with the File Storage option, even though it’s not yet clear when this will be available.

As of  now, let’s consider a scenario where customers don't have a legal requirement to store files on different servers or folders. However, if a customer has a large volume of documents — say, anywhere from 25,000 to over 1,000,000 — currently stored in IFS FTP or shared repositories in IFS 10 and then migrated to File Storage during an upgrade, all of these files would, at present, end up in a single SMB share.

Do you have any insights on performance in such cases? Has any testing or benchmarking been done regarding the impact of storing a very large number of files in a single SMB location?

Thank you

Kind Regards 

Amila Fernando


chanaka-shanil
Superhero (Employee)
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  • Superhero (Employee)
  • 166 replies
  • May 2, 2025
AmilaF wrote:
Mathias Dahl wrote:

@Chamath Kuruppuarachchi 

Question 1

Does or folders mean multiple server locations? ( according to my customers situation its different countries)

Ideally, yes.

Question 2
 
It was noted that For managed cloud customers, FTP and Shared document repositories are NOT supported. Can we enable this service by changing the value of the object property FTP_SHARED_OVERRIDE in the object LU Edm Location from DISABLED to FORCE_ENABLE_DEPRECATED_FEATURE.?

No. FTP and Shared repositories has never been supported in IFS Cloud in Cloud deployment ("managed cloud"), and never will be. We have Database, for when you don't have "too many" documents, and then we have File Storage for larger volumes.

 

Hi ​@Mathias Dahl 

It’s good to see that work is in progress to introduce support for multiple SMB shares with the File Storage option, even though it’s not yet clear when this will be available.

As of  now, let’s consider a scenario where customers don't have a legal requirement to store files on different servers or folders. However, if a customer has a large volume of documents — say, anywhere from 25,000 to over 1,000,000 — currently stored in IFS FTP or shared repositories in IFS 10 and then migrated to File Storage during an upgrade, all of these files would, at present, end up in a single SMB share.

Do you have any insights on performance in such cases? Has any testing or benchmarking been done regarding the impact of storing a very large number of files in a single SMB location?

Thank you

Kind Regards 

Amila Fernando

Hi ​@AmilaF ,

We did an internal benchmarking to see whether the performance degraded with the number of files in the storage. We wanted to see any performance bottlenecks other than the Disk. So, for this we used some high-performance disk, and the conclusion was that there is no/very little performance drop when the number of files increased. However, this can vary based on the disk you use. Since that a factor that can vary and not something we focused during the test.

Given this, I would suggest doing a test on your infrastructure setup also.

/Chanaka


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