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Question

What access is need to be able to create correction and/or credit invoices?

  • February 20, 2023
  • 5 replies
  • 159 views
C
Do Gooder (Customer)
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I originally posted my question in Framework & Experience and it was suggested to me that Distribution would be more appropriate. So here I am.

 

We are moving to a brand new IFS10APP with only part of the data being migrated. I seem to have missed something in terms of permission and/or access because my user is unable to create correction invoice and credit invoice eventhough he can create regular invoice.

 

Any pointers where the issue might be?

 

5 replies

B
Superhero (Customer)
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  • bdoucette
  • Superhero (Customer)
  • 250 replies
  • November 17, 2023

8 months and no response. Does IFS check their community posts?

B
Superhero (Customer)
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  • bdoucette
  • Superhero (Customer)
  • 250 replies
  • November 21, 2023

apparently not...

K
Sidekick (Employee)
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Hi @clilouise ,

 

What is the status of the invoice that you are referring to?

As I know the invoice should be in posted auth status to be able to create a correction invoice.

 

Regards,

Kithmini

K
Sidekick (Employee)
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This is what the help doc says.

 

 

C
Do Gooder (Customer)
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  • clilouise
  • Author
  • Do Gooder (Customer)
  • 33 replies
  • December 4, 2023

Thanks for the late answer. We figured it out but I do not remember what the issue was.

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