Question

Sending the document by email in a business activity

  • 2 June 2023
  • 1 reply
  • 107 views

Userlevel 4
Badge +9

Hello, 

How can we use this functionnality please? 

I click on it but nothing happens (“Business Activity” page) 

Sincerely, 

Lina


1 reply

Userlevel 6
Badge +17

Hi @K4uLinalM,

This a functionality of document management where this is used to send a document file by e-mail. A copy of the document file is attached to an e-mail message, and data from the document revision is automatically entered into the text field of the message. You can define document default values SEND_FILE_BY_EMAIL_SUBJECT for Subject and SEND_FILE_BY_EMAIL_BODY for Body, then content of the e-mail can be predefined for relevant attributes. Later you only need to address the e-mail and send it. 

You should have the following to use this functionality

  • The selected document revision must have a connected document file.
  • You must have view access to the document revision.
  • You must have a mail client with MAPI support installed on your computer. ( This will be enabled by default, if not you can check with your system admin)
  • Aurena agent should be installed. ( You can get this file in Add-On and install it if not installed)

With this setup, when you click the option Send Document File by Email a new e-mail will open with the pre-define subject & body along with attachment as mentioned above.

 

Regards,

Mithun K V

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