Dear All, 

we got a prepayment from the customer. 

We connected this prepayment to a customer’s order and issued a Prepayment Based Debit Invoice (PREPAYDEB). 

The customer resigned and we have to make a correction invoice now. 

The problem is that it is not possible to issue a “correction invoice” for the Prepayment Based Debit Invoice (PREPAYDEB) which we have issued. When we right click on the header of the invoice, the option of making a correction invoice is grayed out.

It is only possible to issue a credit invoice which is unfortunately not an option.

Does anyone know how to handle this? (How to make an option of invoice correction available)

Thanks for your help.