I have little bit same kind of cases.
Customer order products, but those are first delivered to they terminal, there they handle those to final destination.
We should anyhow in delivery phase mark pallets with both informations ‘Delivery address’ and ‘via address’.

Now we plan to handle those so, that final address is added to some custom fields etc, and Via address is main address at customer order.

I think this kind of ordering flow is std in SAP purchase, at least these both customers have SAP.

@Andi and @Jouni this requirement seems to be addressed through ‘Shipment Order’ in IFS 21R1. I think your requirement can be completed through the creation of 2 Shipment orders (including HUs) 

A Shipment Order can be created to require movement of goods, the execution is done via the exiting shipment and receipt process. In other words the same that is used for Customer Order (Shipment), Purchase Order (Receipt) and Project Deliverables (Shipment). The Shipment Order is the object both in the shipment and receipt as you can see in the picture. By using the existing Shipment the exiting functionality for reservation, packing, picking, documents, delivery, dispatch advice are used. Once the Shipment Order is sent the material is placed in Internal Order Transit. Once the material arrives, you can register arrival, receive dispatch advice etc just like for Purchase Order.

The Shipment Order can handle goods movement between:

Site to Site (inter site)

Site to Remote Warehouse (inter or intra site)

Remote Warehouse to Site (inter or intra site)

Remote Warehouse to Remote Warehouse (inter or intra site)

Sounds good. so the process runs under 1 customer order and automatically created Shipment Orders are used for the internal transactions?

@Andi , there’s no ‘Customer Order’ per se, but in the Shipment Order header you define when the goods should be sent via the wanted receipt date which then will be default to the lines. In addition you specify from which site or remote warehouse, as well as to which site or remote warehouse the material should be delivered. Furthermore you can specify the delivery information e.g. ship via, forwarder, shipment type, lead times. Default values can be automatically fetched at order entry from different places depending on specific delivery scenario. See respective field description for details about the fetching hierarchy.

Once you have created a header you can add shipment order lines. In the lines you enter which parts and how much of the part that you want to move. You can also define when the goods movement should be done. The wanted receipt date and lead times from the header will be the default and back calculation happens from that date based on lead times. You can manually change dates and lead times. Date and lead times can be further explored by reading about lead times.

If desired, you can do manual reservation of the shipment order line. Note that availability control could be used in addition for shipment order.

When you are done you can release the shipment order to status Released. This means that the shipment order is ready for further execution in the shipment. During execution of the shipment order the status will be in In Progress. Once everything is received into stock the status will be Closed.

At delivery of the shipment the material is under transportation and can be tracked. The following information can be seen when in transit:

• Parts are in transit, part number, lot/batch, serial, quantity etc.
• From which site or remote warehouse were the parts delivered
• To which site or remote warehouse will the parts be delivered
• Which handling units are the parts packed into

When the goods arrive the inbound receipt process can be used for the shipment order to do actions like:

• Register Arrival
• Receive Incoming Dispatch Advice as parts or handling units
• Manage Receipt in Arrival/QA
• Move into Stock / Putaway

Do you think the above solution will address your requirement? (I am proposing 2 Shipment Orders to be precise) 

Enzo

ok so there is no connection at all between the customer order that wants to ship the parts to end customer and the shipment order that moves the parts internally?

@Andi no because the Shipment Order does the job of all - CO, Shipment and PO at the same time