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Hi,

 

We are migrating data from Apps8-Support Issue (Module-SCENTR) to IFS Cloud. But in the IFS cloud we couldn't find the module-SCENTR and a page called ‘Support Issue'. Data is not there in the IFS cloud’s "Case Issue" either.

So we would like to know how the Module-SCENTR is mapped to the IFS Cloud.

 

Thank you and best regards,

Rashmika.

Hi Rasmika,

You can, perhaps, explore the options of Call Center (working with cases) or Contract Management with support agreements in IFS Cloud.

Regards,

Pilar

Hi,

The Support Issue functionality will not exist on IFS Cloud? 

 

Thanks,

Joao

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