Question

Massive reassignment of representatives

  • 28 April 2022
  • 2 replies
  • 51 views

Userlevel 1
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Hi Team,

Please, do you know any alternative for mass assignment/reassignment of representatives?

It could be the case of replacement of a representative who leaves the company for another, or in the case of redistribution of commercial areas or markets.

Any idea?


2 replies

Userlevel 1
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Hello,

 

From my understanding in this matter, I believe this needs to be done manually from the Lead/Customer/Supplier/Business Opportunity record.

 

Kind regards,

 

Eric

Userlevel 1
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Hello,

 

I’ve just found this thread on my subscriptions, since my last update there has been a new functionality implemented in IFS Cloud called “Reassign CRM Records” which allows you to do just the requested functionality. This is specially useful when a Representative is leaving the company or changing roles within the same company and won’t any longer be required as a representative.

 

Kind regards,

 

Eric

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