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Question

Manual Taxes in company using Avalara


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We are running apps 10.   We are looking to upgrade to cloud next year.    We are using avalara for collecting taxes for US and Canada.   We have a unique situation where we need to charge 10% “Tax” on a customer.    If we add the tax codes to the customer all is good until we create the order.   they then do not get copied over to the customer order.    So we went in and manually added the 10% tax to the customer order lines and charges and the order looked good.   When we created an invoice it dropped the taxes and posted to the GL and Accounts Receivable with no tax. 

 

Now we can add a “Charge” to the order to get the 10% “Tax” on all the lines.   but that charge will not include the other charges.    Anyone got any good ideas on how tell The IFS/Avalara interface code that this country is not taxed thus do not drop the manual tax codes? 

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