Hi all,
When a user is connected to a Person ID, reference screen shot below:
the system automatically makes the above Person as the Main Contact Representative in Customer window since, the user is also connected in CRM & SRM Basic Data– Representative window.
Customer Window:
But in Customer window CRM Info tab, there is a separate Main Representative connected.
Please let me know why is the application picking the logged in user as the Main Representative despite Main Representative is already connected in CRM Info tab. Is this is a bug?, if not please explain the functionality.
Thank you.
Best answer by Lakmini Weerakoon
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